Q. How long does it take to build a web site?
A. On average it takes 30 to 45 days to completely create and launch a web site.


Q. How much does it cost me to have a web site built?
A. We have variants of costing.
(Note : Costing varies according to clients requirements)

Q. Do you use design templates?
A. No, For every site, each site is unique, with a custom design created by our experienced graphic designers.


Q. Do you build e-commerce (shopping cart) sites?
A. Yes we do. We have built everything from 3 items PayPal driven sites to 100+ products. Prices for e-commerce functions are custom quoted for each client's needs.


Q. What are your payment terms?
A. We require a 20% deposit and the final 50% upon uploaded  project and 30% after final completed project. Note: This may vary for  clients requirements.


Q. What payment methods do you accept?
A. We accept  through Visa, MasterCard, American Express ,checks ,Western Union Money Transfer and paypal.


Q. What is the process you use in building a web site?
A. There are five steps:

1. We conduct an initial, one-hour chat consultation at Yahoo , MSN , Skype chat with our clients to determine needs, followed by a written proposal.

2. Once you accept the proposal (and any changes made at that time), we require the 50% deposit.

3. A design draft is delivered to you and approved (again, with any changes made at that time).

4. The content is added to the design followed by launching the live web site, at which time we require the next 25% payment.

5. The full web site is built out and completed with any necessary changes and the final 25% payment is required.


Q. What are your monthly fees?
A. We do not have monthly fees.


Q. Do you have a ‘money back guarantee’?
A. No, because at every stage of the process we check to insure that our clients are satisfied with the work done thus far. If something isn’t right, we discuss it and change it within reason. At Kintu Designs, our business is based on the exceptional quality of our work and 100% client satisfaction.


Q. What is my role as the client in this process?
A. Beyond the initial voice/chat consultation, we will need you to supply us with the necessary materials for your site on an agreed-upon time scale. These materials usually consist of any original artwork you own, photographs, biographies, and sometimes technical text.

We will need you to review and comment on the design draft, site development and completed site. It is this process that ensures you get what your real estate business needs.


Q. Do you write the text for the web site?
A. Yes, we have a copywriter on staff who prepares the text based on information supplied by you about your business. However, occasionally a client’s text will be technical in nature and, in that case, we ask you to supply us with the text and we will review and edit it before putting it into the web site.


Q. Who has the final approval of the text?
A. You. The client have final approval on everything we do.


Q. Who owns the copyright to the web site?
A. With the final payment, you make the ownership of the web site changes over to you, the client. This ownership includes the design and the text. The exception to this would be in the area of content on certain web sites. This means that we grant the client permanent use rights on the existing web site but the copyright remains with Abacus Web Services. In this case, the content may be shared among some of our other clients but this would be clearly indicated in the proposal.


Q. What exactly is web hosting?
A. Web hosting is simply the computer in which your web site files sit so that anyone can access your web site 24/7.


Q. Do you do web hosting?
A. Yes, we will set up and operate a web hosting account for your site on your behalf.


Q. What is the fee for web hosting and what does it cover?
A. For most web sites the fee is $100 per year, which is invoiced twelve months in advance and covers the hosting of your site on the server and any necessary support related to hosting.


Q. Is Kintu Designs willing to work with another hosting company for my site that already exists?
A. Yes.


Q. What exactly is a domain name?
A. Domain name is simply the address at which your web site can be found for example www.cnn.com is CNN's web address.

Your domain name should be placed on all your marketing materials so that clients can access your web site 24/7.


Q. Can you register my domain name?
A. Yes, we will register your new domain name on your behalf, making it quicker to match the domain up with the hosting company. The domain name ownership remains with you, the client, but we manage the account including the required renewals.

Q. How much does domain registration cost?
A. The cost is $30 for one years.


Q. Can you take over my existing domain name?
A. Yes, we would supply you with the address information for our web hosting servers and advise you how to complete the change over.
 

Q. Can I see the design while my website is under development?
A. Yes! Once the design for the main page has been completed it will be uploaded to our server for your approval. After approval the rest of website will be developed.

Q.  Can I make changes to the website design or text content once it has been started?
A. Yes! The main page will be uploaded for your approval. If you want changes made to the design we can do it then.

Q. How long will the design of my website take?
A. It depends. If you are just having a website designed and developed, about four  weeks. If you are having optimization carried out as well, around six weeks. A lot depends on what your requirements are. We like to tell everyone two month, that way we don't make promises we can't keep.

Q.  How much do you charge for updates?
A. We only do updates to websites that we design but we are happy to take over an existing site for you. Our hourly charge is $100 per hour. Saying that, if it's just a small change we usually don't make a charge!

Q.  Can I make changes to the website myself after it is up and running?
A. Of course!! Kintu Designs chose Microsoft FrontPage 2003 as a development tool solely because of its user-friendly interface. We know that most businesses do not have hundreds of dollars a month to budget towards website maintenance. It is crucial that you keep your website updated so visitors will continue to return but with a design from Kintu Designs you will not be forced to pay someone some$/hour to maintain your website. It normally takes one to two hours for training and then you are off and running. It would also require that you purchase the software which is sold at most computer stores for around $180.

Q.  What screen resolution will you design my website for?
A. Whatever screen resolution you would like. Most people have their screen resolutions set at 1024 X 768 so that's the resolution we would usually design a website for.

Q.  How will people find my site?
A. There are two things we do to assure that people will find your site easily.

1) We optimize your Web pages for placement in the search engines by carefully creating the contents, keywords and META tags.

2) After your site is finished and online, we submit it to the search engines, which is what allows a site to come up when somebody is doing a search on that particular search engine. We register your site with the major online search engines (such as Google , Yahoo, MSN etc.) We specialize in Search Engine placement, and for an extra fee we guarantee your site we be listed in the top most position !

Q. What else can be done to promote my site on the Internet?
A. You can do your part by publishing your Web address on all your organization publications (ads, newsletters, letterhead stationary, business cards etc.), and letting people know you are on the web. You can also advertise your site with banner ads (which we do design), placed on the Internet, and (or) advertise in the newspapers and the yellow pages.

Q.  How do I get my Web audience to grow?
A. One of the key components of success on the Internet is keeping your web site in a state of perpetual growth. Kintu Designs  can take care of that for you. We work with existing web sites to make minor changes and updates to major overhauls. Or we can create a new website for you. We can also create Flash animation movies of your product and place them in your existing site (there are very few advanced Flash animation movie designers in the world today).

Web sites today play a major factor in consumer decision-making. Although your product or service may be excellent or cutting edge, old web sites, or cookie-cutter websites are often detrimental to your company's identity.

To get your web audience to grow, you need to find a way to offer something nobody else is offering. See what others in your field are doing. Find new ways to offer useful information that will draw more people, or lure back the ones who have already seen your site. Think of the people you are trying to reach, and what they really want. You can take an active role in keeping your site current and interesting, or you can entrust that to us. Don't allow invention, innovation and an Internet savvy market to pass you by.



Q.  I would like to use your website design service, what do I do now?
A. We can be contacted about our website design services from the "contact us"