MYKnowledge Base Software

Overview
myKB is powerful, configurable, and simple-to-use Knowledge Base software designed to capture, organize, and share your information.

Challenges
1. Create an intuitive and easy-to-use interface that will require minimal or no training to operate.
2. Provide web-based tools for management of product development projects.
3. Provide a historical record for all projects, allowing for future analysis of successes and failures.

Solutions
1. Designed a custom and well-branded look and feel, while providing strong usability in all navigation and functional elements.
2. Gained an understanding of the client’s business rules, practices, and workflow to accurately architect the system logic.
3. Determined reporting needs for historical project information to properly assess success/failure metrics.

Results
1. Creative: Used corporate product visual elements to support branding goals, while incorporating attractive usability features throughout the system to make workflow and action paths easy to navigate.
2. Project Management Tools: Created project information forms, system notifications, and workflow approval processes to streamline communication across multiple department and administration levels.
3. Reporting: Developed a comprehensive reporting system to monitor the effectiveness of projected project development timelines, budget, and scope.

Technology
1. Windows 2000
2. IIS 5.0
3. MS SQL Server
4. ASP
5. DHTML